Hello! I am a user experience designer and product strategist with over a decade of experience working with clients and their customers across the insurance, retail, professional services, financial and multi-industrial verticals (to name a few). I believe that great products and design decisions are made when you are solving the right problems and driven by empathy and insights. I am trusted to deliver by teammates and stakeholders alike, and lead by example, I'm flexible-but-steadfast, customer-focused, and an expert in my field (who always has more to learn).
Personally, I'm a lifelong Chicagoan who enjoys skee-ball and other games that essentially involve aiming straight forward, yoga, mezcal, and very fantastical constructed environments (think: tiki bars, Disneyland, and even wax museums). I am writing this during our Covid-19 self-quarantine times and so grateful for finding ways to be productive.
Some of my very kind teammates have said some nice things about me over the years:
She’s a sponge for information and is always willing to help & share with those on her team. No ego. Hella smart. Great team member. Client loves her.
Thanks for challenging our client, for knowing when and how to push on them, and for acting as such a strong lead for the combined team, our client's users, and the solution as a whole.
To Kelly for always being a leader & getting your hands dirty with the team. You make everyone want to be better!
Please download my resume if you'd like to know more, and don't hesitate to get in touch.